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Delivery Information

How long does SixMarket need to prepare and ship my order?

Most articles have a 24/48 hour turnaround time. The delivery time will depend on the selected transport company and the country of destination. Please note that the times indicated are guidelines and correspond to working days, excluding weekends and holidays.


To which countries can I ship my orders?

SixMarket ships to almost every country in the world. However, shipments outside the EU may have certain restrictions or special procedures for managing customs procedures.


What are the shipping costs and delivery period?

You can estimate shipping costs and delivery time in the shopping cart.


Does SixMarket offer order tracking?

SixMarket will inform you about the tracking number of your order after it has been shipped.


What happens if I notice that I need to make a change after placing an order?

If you need to change any specific data regarding the delivery address, you can request a change, if your order has not yet been shipped, by emailing info@six-market.com.


How to cancel an order?

Once your order is processed by the warehouse, it will not be possible to cancel it. We ask that you check your orders, delivery addresses, amounts, products, quantities and qualities thoroughly before finalizing your order.


How should I proceed when receiving a shipment?

All our items leave the warehouse with their packaging in perfect condition.
The first thing you should do is check that the number of packages received matches the ones sent. The second thing to do is to inspect each package externally very carefully to check for signs of shock or handling, such as knocks, dents, holes, boxes in poor condition, seals from the delivery services or any sign that might make you suspect. that the goods may be damaged. It is mandatory to sign the delivery note of the driver or courier, whether on paper or digital (PDA) “VISUALLY DETERIORATED PACKAGING” if these signs are present. Failure to sign a package as VISUALLY DETERIORATED and subsequently present images that show that there was visible damage to it, will automatically be grounds for refusal of the occurrence.

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